Remote helpdesk
Day-to-day problems solved over a remote session: software, email, printing, access, the lot.
Remote support online - Mon-Fri, 24/7 (Always Open)
IT support that shows up before you notice the problem
Remote helpdesk, managed IT, cloud and monitoring for small and growing businesses. One team, one number, no jargon.
What we do
One team for everything that has a plug or a password
Eight services, all delivered remotely. Most jobs are finished in the first session.
Managed IT
One team responsible for your machines, accounts, patches and licences every month.
Microsoft 365 & cloud
Migration, mailboxes, shared files, Teams and licensing set up properly the first time.
Website & hosting support
Domains, DNS, SSL, renewals and uptime for sites you would rather not think about.
Device & server monitoring
Agents watch disks, backups and uptime so we can act before anyone notices.
PC & laptop repair
Diagnostics, tune-ups, upgrades and clean rebuilds - remote first, on-site when needed.
Software troubleshooting
Line-of-business apps, drivers, updates and the conflicts between them.
IT consulting
What to buy, what to retire, what to fix first - a plain answer with costs attached.
How it works
Three steps, no site visit
Tell us what happened
Message, call or WhatsApp. You describe the symptom - we ask the boring questions.
We connect remotely
A secure session on the affected machine, or a look at your monitoring dashboard.
Fixed and documented
You get the fix plus a short note on what caused it and how to avoid it again.
Pricing
Plain monthly plans
No setup fees. Prices below are placeholders - update them in Appearance › Customize › Business details.
Pay as you go
On demand
For one-off problems and individuals.
USD 30 / per incident
- Remote session within support hours
- One device, one issue
- Repair quote before any work
- Email summary of what was done
Most popular
Essential
Everyday cover for a small team.
USD 90 / month, up to 10 users
- Unlimited remote helpdesk
- Patching and antivirus management
- Microsoft 365 administration
- Device and backup monitoring
- Named engineer, monthly report
Full cover
Managed
For companies with no IT department.
USD 150 / month, up to 30 users
- Everything in Essential
- Server and network monitoring
- Hosting, domains and DNS managed
- Quarterly IT review and roadmap
- Priority response and onboarding
Proof
Businesses that stopped worrying about IT
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Client logo
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"Placeholder testimonial. Our email migration was done overnight and nobody lost a single message."
"Placeholder testimonial. They spotted a failing drive before it took the server down with it."
"Placeholder testimonial. We finally have someone who answers and explains things without jargon."
FAQ
Questions we get every week
How fast do you respond?
Most requests are picked up in under 15 min during support hours. Monitoring alerts are handled first.
Do you work with home users as well as businesses?
Our plans are built for small and growing businesses. One-off repairs and tune-ups are available for individuals.
Everything is remote - what if the problem is physical?
We diagnose remotely, then arrange on-site or courier repair where hardware is at fault. You get a fixed quote first.
Are we locked into a contract?
Managed plans are monthly. Cancel with 30 days notice; your data and documentation are handed back.
Notes
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Send a message, call, or book a 30-minute call. Mon-Fri, 24/7 (Always Open).