nodefix.tech exists because most small companies are one failing hard drive away from a very bad week, and most of them have nobody to call.
We started as two engineers doing after-hours callouts and moved everything remote when we realised the majority of jobs never needed a van. Today we run helpdesk, managed IT, Microsoft 365 and monitoring for businesses that do not have an IT department, plus one-off repairs for people who just need the machine working today.
Our rule is simple: explain the problem in words the client would use, fix the cause rather than the symptom, and write it down so the next person does not start from scratch.