Documentation
Your setup written down, so a new technician is never starting cold.
Pricing
Monthly plans, no surprises
Prices are placeholders until you set your own in Appearance › Customize › Business details.
Pricing
Plain monthly plans
No setup fees. Prices below are placeholders - update them in Appearance › Customize › Business details.
Pay as you go
On demand
For one-off problems and individuals.
USD 30 / per incident
- Remote session within support hours
- One device, one issue
- Repair quote before any work
- Email summary of what was done
Most popular
Essential
Everyday cover for a small team.
USD 90 / month, up to 10 users
- Unlimited remote helpdesk
- Patching and antivirus management
- Microsoft 365 administration
- Device and backup monitoring
- Named engineer, monthly report
Full cover
Managed
For companies with no IT department.
USD 150 / month, up to 30 users
- Everything in Essential
- Server and network monitoring
- Hosting, domains and DNS managed
- Quarterly IT review and roadmap
- Priority response and onboarding
Included in every plan
The parts nobody quotes for
Secure access
Credentials in an encrypted vault, access logged per job.
Named engineer
The same person answers, so you are not re-explaining your network.
Plain reporting
A monthly summary in language you can forward to a non-technical director.
FAQ
Before you sign up
How fast do you respond?
Most requests are picked up in under 15 min during support hours. Monitoring alerts are handled first.
Do you work with home users as well as businesses?
Our plans are built for small and growing businesses. One-off repairs and tune-ups are available for individuals.
Everything is remote - what if the problem is physical?
We diagnose remotely, then arrange on-site or courier repair where hardware is at fault. You get a fixed quote first.
Are we locked into a contract?
Managed plans are monthly. Cancel with 30 days notice; your data and documentation are handed back.
Do you support Mac and Windows?
Both, plus Microsoft 365, Google Workspace, common line-of-business apps and standard network hardware.
What happens to our data?
Access is logged, credentials are stored in an encrypted vault, and technicians only hold the access a job requires.
Next step
Tell us what is broken
Send a message, call, or book a 30-minute call. Mon-Fri, 24/7 (Always Open).